Suicide & Self Harm

If you or a friends life is in immediate danger, please call 999 immediately and ask to speak to the police, even if it's mental health related.

Crisis Team - Medway & Swale

If you are not under an NHS Mental Health Service, this service may refuse to talk to you - please note this before you call.

01634968460 (24 Hour Service)

Release The Pressure - Medway

Text the word Medway to 85258 for confidential, expert support.

This service is free from most mobile phone networks and will not show up on your phone bill. It's available 24 hours a day, 7 days a week.

It is free to text from the following major networks:





BT Mobile

Tesco Mobile

Virgin Mobile

iD Mobile


Telecom Plus



Some Android phones give a warning that you'll be charged for texting us. If you're on one of the networks listed above, this warning is incorrect and you will not be charged.

If you text us from a network that's not on this list, there's a possibility that you may be charged for the messages and that they may appear on your bill. This applies to a very small minority of operators.

It's not possible to text the service from some networks, which do not provide the capability to message short codes. These include Lyca mobile. If your message will not send, or if you do not receive an automated message in response, it could mean that the service is not working. If in doubt, please contact your mobile phone network before texting, or email This service is powered by our trusted partners, Shout and Crisis Text Line.

Medway Safe Haven

Address: Kent and Medway Safe Haven @ Medway, Age UK, Mackenney Centre, Woodlands Road, Gillingham, ME7 2BX

Open: 6pm-11pm every day (including weekends and bank holidays).

Call: 07850 901 151 or 07808 795 036



Call 116123 (24 hour)